Cidde Evleri Butik Otel

Liked: Bad

Most flexible and convient hotel ever experienced Liked: Had the pleasure of staying in a two bedroom suite on the 6th floor for 3 nights. New, spacious, clean and comfortable for a family stay. Nothing was too much for the excellent staff, specially Mr. Alaa, who was very helpful with any request during our stay. Also both security personnel were very nice and helpful, always smiling and welcoming. Breakfast selection was kind of limited, but the kids were very delighted with the pancakes corner, made and served in front of you upon request :). The high point was the parking. This was a first time for me being able to take the elevator from our floor directly to the parking lot and having the car in reach within a few steps. Location is fabulous just across the street from the City Mall. All in all, probably my most comfortable and flexible stay ever :) Disliked: Situated right on the King Abdullah II street, and across the street from a large hospital, make it a bit noisy even with the windows closed.. and during rush hours, starting from roughly 15:30 till 20:00, driving arround 5km to the hotel can take between 20 to 25 minutes. There was only one TV in the living room, and non in the bedrooms.

Liked: Friendly staff

It’s really a great choice

Excellent Liked: We stayed as a family in a third-floor suite with two bedrooms and two bathrooms, offering dual views — one over City Mall and one over King Abdullah II Street. Location: directly opposite City Mall in Khalda, which houses one of Jordan's largest Carrefour hypermarkets — cross the street and everything is within reach. Mecca Street, with its wide selection of restaurants, is only minutes away. Equally strong for business travelers: King Hussein Business Park, home to Microsoft, Cisco, and Samsung, is on the same street. Queen Alia Airport is around a 40-minute drive, Salt roughly 30 minutes, and Jerash and Ajloun are easy day trips. A useful tip for female guests: King Hussein Park nearby includes a private ladies-only swimming pool. Management was the decisive factor. At check-in, we were initially assigned a room with a less favorable view and a single bathroom. We requested a change; the matter was escalated to the manager, Mr. Hatem Abu Zeid, who took personal ownership and, in under two hours, relocated us to a superior suite — better view, more space, and the additional bathroom we required. After our departure, we realized we had left behind a valued watch. A single call was enough — he coordinated with housekeeping and personally oversaw the search until the watch was recovered and returned intact. This degree of hands-on leadership is uncommon and earns genuine trust. The security team at the parking area and main entrance were present around the clock, quick to respond, and consistently helpful. Housekeeping was daily, towels changed regularly, and the internet was fast and stable — fully sufficient for remote work. In-room dining was excellent in both quality and portion. Parking was among the finest I have encountered at any hotel: generous space, effortless self-parking, seamless entry and exit. The rate proved entirely fair for what we received. Disliked: A few constructive observations. Housekeeping standards vary between staff members in attention to detail; more uniform training would elevate consistency. A thorough room inspection after each check-out — safe, lighting, water pressure — together with automatic replenishment of toiletries, without requiring the guest to ask, would be a meaningful enhancement. The elevator access card is inconvenient for families whose members come and go separately; a code-based or smarter access system would resolve this. The hotel does not have a gym; however, there is a large, well-equipped gym directly opposite the mall, just minutes away, which fully covers this gap. Finally, a suggestion: a modest reward, such as a complimentary beverage, for guests who skip daily towel changes would be a thoughtful sustainability gesture. None of these affected our overall satisfaction — we will return without hesitation.